Add-ons

An add-on is a one-month pass that adds to your plan. It is meant to cover a busy stretch without changing plans: more appointments, more team members or a single feature.

How they work

• They last one month. The pass is valid from the day of purchase to the same day of the following month (if that day does not exist, to the last day of the month).
• They do not renew on their own. When it expires, you no longer have what it added. If you need it again, you buy it again.
• They add to your plan. Active passes are added to your plan's limits; if you have several, all of them count while they are valid.
• Appointments: the plan first, then the pass. A cycle's appointments are counted first against your plan's allowance and, once that runs out, against your passes'.

There are add-ons for appointments, for employees and for single features, and one for unlimited appointments. Their prices are on the plans and pricing page. Add-ons marked "Coming soon" are not on sale yet.

How to buy one

Only the business owner can buy add-ons.

1. Open "Plan and billing" in the business menu.
2. Scroll to the "Add-ons" section and pick the one you need.
3. Press "Buy". Paddle's secure payment opens; Paddle is our merchant of record, and Seika never sees or stores your card details.
4. When the payment is confirmed, the screen says so and the pass appears under "Active add-ons".

If you reached the appointment limit or a feature limit, the notice or dialog that explains it has a "Buy an add-on" button that takes you straight to that section.

How long it lasts and how to check

Under "Active add-ons" you see each pass with its expiry date ("Expires on..."), shown in your business's time zone. On appointment passes you also see how many appointments have been used. An expired pass stops counting at that moment, with nothing for you to do.

When an appointments pass expires, the appointments that were already confirmed are honored as usual; what gets blocked is new appointments if the cycle exceeds the allowance you have left.

Refunds

The deadlines and conditions for asking for an add-on refund are in the refund policy. If the refund is approved, the pass is revoked. The other purchase conditions are in the terms and conditions.